The rules for using BROTHER'S HOST services, plus how we handle your information.
To keep our servers fast and safe for everyone, the following are not allowed on any BROTHER'S HOST plan:
Once a cancellation request is submitted, the service may be suspended immediately or at the end of the current billing cycle. No refunds are provided for services suspended or terminated due to a cancellation request — see our Refund & Cancellation Policy for full details.
Support responses may take up to 24 hours. For refunds or service-related issues, a support ticket must be raised through our website only — emails, chats, or third-party contacts are not considered valid refund requests.
Failure to read or understand our policies does not make them void; we're not responsible if a user claims they were unaware of our terms after making a purchase.
BROTHER'S HOST does not support or guarantee compatibility with SEO automation tools such as GSA Search Engine Ranker, XRumer, Scrapebox, or similar software. Our shared hosting environment is not intended for automated email creation, catch-all inbox setups, or bulk verification tied to SEO campaigns.
Any use of SEO bots, automation scripts, or bulk email-based tools may result in service limitation, suspension, or termination without notice under our Acceptable Use Policy, and does not qualify for a refund under any circumstance.
We collect only the information needed to set up and support your hosting account — such as your name, contact details, and billing information — and use it solely to deliver our services, respond to support tickets, and process payments.